Frequently Asked Questions:
Q: Which machines can I use to brew the capsules?
A: There are many Nespresso® compatible machines out there. Supernova capsules were roasted and designed to stay true to the coffee's flavour. Based on what models are currently available, the models we recommend for consistent and delicious coffees are INISSIA, ESSENZA MINI. CREATISTA PLUS.
Q: How long are the capsules good for?
A: Keep them within the foil bag and the capsules are good for 18 months from packaging date.
Q: Are the capsules good for espressos, ristrettos or lungos?
A: We recommend our recipe-driven approach for consistency and taste. 40ml for shorter coffees and 65ml for longer coffees.
Q: What are the best practices when brewing the capsules?
A: Use filtered water and give the capsules a bit of a shake before inserting into your machine.
Q: Where can I purchase the capsules?
A: Supernova will launch on March 23, 2018 on our web store at www.papapalheta.com.my and on our retail racks at Pulp by Papa Palheta, 29-01 Jalan Riong, Bangsar, 59100 Kuala Lumpur, Malaysia.
Q: How many capsules are there in a box?
A: Each box has 5 foil bags with 2 capsules each. That’s 10 pieces of 100% compostable capsules per box.
Q: How much are the capsules?
A: RM 40.00 for Comet, RM 35.00 for Fusion.
Q: When will fusion be available?
A: Fusion will be available this summer.
Q: Why aren’t the coffees from the capsules bitter?
A: We source only 100% Arabica Specialty Coffees and we roast each batch specifically for capsule brewing to bring out each coffees’ nuances.
Q: Is Capsule Coffees better than normal freshly grounded coffee?
A: We utilise a nitrogen flushing technology that ensures no oxygen is in the capsules to oxidise the perfectly ground and tamped coffee. In other words, it doesn't lose its flavour over time as quickly as normal roasted coffee.
Q: Can I use the capsules in my restaurant?
A: For wholesale inquiries, please get in touch via firstname.lastname@example.org